Privacy Policy

1. Introduction

momtest.io ("we", "our", or "us") provides a platform for generating bias-free customer discovery questions and collecting feedback. This Privacy Policy explains how we collect, use, and protect your information when you use our service, including when you sign in with Google or email.

2. Information We Collect

We collect information you provide directly and through third-party sign-in:

• Account information: When you sign in with Google or email, we receive your email address and, if you use Google, your name and profile picture from Google.
• Content you create: Public threads, feedback cards, questions, and responses you generate or submit.
• Usage data: How you interact with the site (e.g., pages visited, actions taken) to improve our service.
• Technical data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

• Provide and improve our service
• Authenticate your account and manage your session
• Store your feedback cards and link them to your account
• Send you service-related communications (e.g., password reset, important updates)
• Analyze usage to improve the product
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Google Sign-In: If you sign in with Google, your authentication is handled by Google. We receive only the information Google shares (email, name, profile picture) according to your Google account settings. Google's privacy policy applies: https://policies.google.com/privacy
• Amazon Cognito: We use AWS Cognito for authentication. Your credentials and session data are processed by Amazon Web Services. AWS privacy policy: https://aws.amazon.com/privacy/
• AWS (Amazon Web Services): Our application and data are hosted on AWS. Data is stored in the EU (eu-north-1) region.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our service. Essential cookies are required for authentication and cannot be disabled. You can control optional cookies through your browser settings.

6. Data Retention

We retain your account data and content for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where we must retain it for legal or operational reasons.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where we rely on it

To exercise these rights, contact us at the email below. You may also have the right to lodge a complaint with a supervisory authority.

8. Security

We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and secure authentication. No system is completely secure; we encourage you to use a strong password and keep your credentials private.

9. Children

Our service is not intended for users under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us.

10. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact

For questions about this Privacy Policy or your data, contact us at: privacy@momtest.io